Our Reviews

  • "Stumbled across Frank n Al Chai at the Eynesbury Farmer’s Market a few months ago and after a wonderful chat while taste testing (gluten free and vegan) the options I went away with some Yerba Maté Chai. My work colleagues are so grateful I did. Having ADHD that I can no longer medicate due to other health issues has meant by the afternoon I am often ‘extra’, a Yerba Maté Chai after lunch stablises my behaviour and improves my focus and executive control, plus that taste is banging. Bonus I don’t have to remember to have it, if I forget there are half a dozen volunteers offering to make it for me. Sold on the benefits, I ordered the 3 tins for my sister’s birthday present online. I never mentioned that it was for a gift and when I opened the box to wrap it (after it arrived in record time might I add) it was beautifully gift wrapped. Online services are second to none. My sister loves her gift and will be ordering more once she is out."

    - Jo -

  • "Last week I decided to try going without caffeine after 12noon, but that meant my afternoon cuppa chai was off the menu :( Yesterday I asked at Organic Larder if there was a good chai without caffeine. Came home with a tin of Frank n Al and it’s a perfect blend! Thank you."

    - Bevianne -

  • "I love it, love it, LOVE IT!"

    - Simon Toohey, Masterchef Australia -

  • "I love my Frank n Al chai so have bought this Ritual Pack for a birthday gift for a friend. I’m sure she will love it as I do."

    - Glenys -

  • "Tastes delicious, nutritious & helps me sleep better when taken with warm milk at night."

    - Natasha -

  • "Love this one. Wasn’t too sure about this one when I got it but quickly became my favourite"

    - Rhys -

  • "Never been a fan of chai at all but these have changed my mind. I brought the 3 tins originally to try and rather enjoy the cacoa chai with coconut milk which, again, I've never had."

    - Lisa -

  • "If you want a hearty, yummy chai that you can use with everything from cooking to Christmas drinks, this is your go to."

    - Annie -

  • "I have been using Frank n Al Chai since June 2021. Yep it’s that good. I just can’t sing its praises loud enough. It’s such great value for money and you don’t get any nasty fillers. I love mine with almond, coconut or oat milk and a little honey. My dogs are also a fan, they get a tiny taste after they finish their puppacinos. Great work team Frank n Al."

    - Dona -

  • "I purchased some of the chai at the East Bentleigh Farmer’s Market in April. I’m so glad I stopped at the stand. Not only was the conversation a delight but it made me feel really good. The saying ‘people will remember how you made them feel, long after they’ve forgotten what you said’ is so true. The person I spoke with probably won’t even remember the conversation, but the good feeling it gave me will always stick with me when I think of your brand. It’s so important to keep connecting with people in person and it reminded me of this. I ended up drinking the chai morning and night because it was so delicious, but it meant I ran through it so quickly! I'm so glad I could order more online! I'm hoping the stand will be back at the market and I can stock up properly but remember being told it was the brand's first appearance there so I wasn't sure if it would be a regular thing. (If it is, please bring the big refill bags! I will come and buy them!!) Keep up the great work. It's so hard to build connection in today’s day and age but you did so brilliantly."

    - Amalie -

  • "I love that this Chai is full of clean ingredients without the nasties. Definitely the go to chai in our household."

    - Justin -

  • "My favourite chai! I love that this chai is caffeine free, and has the perfect mix of spices. Perfect teamed with Tiger Nut Milk for an afternoon pick me up!"

    - Andrea -

  • "Fine - easy to use and great product."

    - Elizabeth -

  • "Awesome product!"

    - John -

  • "My favourite home brew. I tried some at the Finders Keepers market, it was amazing!! I have it every day."

    - Raquel -

  • "Awesome chai, just a lovely no fuss instant chai without all the crap."

    - Adrian -

  • "Your chai is officially the best!! I had suspected this already, but now it is confirmed. I was given a pot of your delicious chai by a friend about a year ago, it’s taken me a while to get through it as I’m much more of a coffee drinker, but I definitely appreciate it for an evening treat or when the chai desire arises. Stupidly I missed the chance to purchase some while I was at the Torquay Farmers' Market yesterday, so I rode my bike out to Ket Baker this morning knowing that it was previously there… alas, no stock! In the afternoon I was close to East Fruit Market so popped in there assuming they must have it… but alas, they did not either! Again made a bad choice and begrudgingly purchased one from your “competitor“ (hint: initials GP). I really felt like a chai this afternoon so prepared it and wondered why it was looking so insipid and weak… But then read the box properly and their chai requires you to use a tablespoon, not a teaspoon! And it is incredibly disappointing, just tastes like a lot of sugar that is mildly spiced. Plus it contains caffeine, which is not clearly stated on the packaging (well it doesn’t say it’s caffeine free either, so I was aware of that when I purchased it). I feel like throwing it out as soon as I can top up my Frank n Al again. Thanks for an excellent product and the perfect satisfying blend, and thrilled to hear that you’re in Wallington too, as I grew up there and my parents still live there. Also appreciate very much besides it being caffeine free that it is gluten-free and vegan, so I can serve it to family and friends of all dietary inclinations. Have a great Christmas."

    - Gyan -

  • "Love these chai drinks, they are my daily wake up call."

    - Celia -

  • "I have been buying your sugar free chai for a very long time. It is a beautiful tea to drink. I cannot imagine one evening without it! Truly delicious! I also like Frank n Al’s approach to the environment. Always trying to improve the packaging of their products and ensure they have no impact on the environment."

    - Sophie -

  • "Delicious! Your Cacao Chai is a great blend! Not too chocolatey or sweet. Chai taste is more muted than the original blend, but it works really well!!"

    - Victoria -

  • "Last week I decided to try going without caffeine after 12noon, but that meant my afternoon cuppa chai was off the menu :( Yesterday I asked at Organic Larder if there was a good chai without caffeine. Came home with a tin of Frank n Al and it’s a perfect blend! Thank you."

    - Bevianne -

  • "Amazing!!! Thank you so much! Best chai and my body feels great after it."

    - Megan -

  • "Hi Kristen, My joy on earth is the Frank n Al Organic Spicy Instant Chai. It is made up of ground spices and other special ingredients and is really easy to make with soy milk (my preference) and honey. I look forward to sitting down with a large mug of chai. I do not answer the phone, I don’t check messages, I chill out and relax… pure heaven."

    - Liz -

  • "This is the first time I’ve tried this, personally it’s my favourite. Love it thanks."

    - Adrian -

  • "It tastes very nice and I’d love to have it every morning."

    - Angela -

  • "It was cheaper than I thought. Off boating after Xmas and easiest brand to make."

    - Glen -

  • "I cannot get enough of your instant chai!!!!!!! It is amazing!!! I am taking samples to all my coffee shops as I want yours made there! Thank you for creating such a delicious treat and packaged so beautifully! Also, the free and indulgent gift was a pleasant surprise. Thank you so much."

    - Nerida -

  • "Love this chai!! Wonderful product."

    - Kirsty -

  • "Delicious chai tea! I love this tea - it is delicious. It is the best chai tea I have found and I am grateful that they will send it to me overseas in Scotland UK."

    - Stella -

  • "Came across you at Daylesford Sunday Market. Thank god the 11 year old likes chai and made us try and buy. Yerba Maté and Original Chai we got on the day. Only problem is x3 cups at least a day, we need more. Thankyou so yummy."

    - Cru -

  • "Best chai I have ever had without a doubt and I don’t say this lightly. I have tried most of the other brands and have settled on this. I just ran out and reordered a few days ago - I look forward to my mug of chai every day. Thanks and Cheers."

    - Liz -

  • "Hi Kristen! Thank you again so much for supporting the NT dogs. My 20-year-old daughter lives with an autoimmune condition that makes it extremely difficult for her to get going in the morning. We met Kristen at a market, where she explained the benefits of Yerba Maté Chai, so we decided to purchase some to try at home.  Within just a few days of having one cup with oat milk each morning, my daughter experienced a remarkable change. She now has the energy to start her day and is able to maintain those levels with another cup at lunchtime. I cannot recommend Frank n Al’s Yerba Maté Chai highly enough - it has genuinely made a profound difference in my daughter’s daily life."

    - Brooke -

  • "I’m hooked, can’t live without this stuff now. Medicine for body and soul. Thank you!"

    - Ben -

  • "Beautiful product and great service! Honestly, I could not imagine an evening without having a cup of chai no matter the season! So delicious!"

    - Sophie -

  • "This is the best chai I’ve ever had! I absolutely love the flavor of this chai; it’s so rich and flavorful!."

    - A customer! -

  • "Delicious - my go to drink."

    - S. J. -

  • "This chai is amazing. Spicy, not sweet, not full of any fillers. It is delicious with almond or oat milk and also good with cow milk. We have also mixed it with cocoa for a winter warming. Simply excellent!"

    - Henrietta -

  • "As I sit here sipping my nightly chai, I feel like I’m indulging and pampering myself. I love this stuff and I treat it like gold. I saw a stall in Victoria and I live in Tasmania and recently reordered with ease and got the refill pack. I got a lovely message that I’ve popped into my book as a bookmarker."

    - Stacey -

  • "I would like to highly recommend the Chai Scrub. It is amazing. It feels amazing on my skin. I walk around smelling of spices (which l love) I also use it to energetically clear my aura and energy field after being around heavy energies or busy places. Thank you for creating an amazing body scrub."

    - Rebecca -

  • "I hadn’t been able to get a decent organic chai in Queensland and recalled an amazing smooth and warm chai at the markets in Daylesford last year. I placed an online order for 2 cannisters and 2 replacement packs and to my delight, they turned up at my front door 3 days later. It was so good that my local cafe now wants to stock it!"

    - Steve -

  • "Yuuuuummmmm;) It is soo good, very relaxing and makes delish biscuits!!! Lovely combo and ratio for me."

    - Megan -

  • "I bought my first (of many, I hope) of your fabulous chai mix at the recent Handmade Markets in Canberra. I LOVE it! The gentle heating of milk on the stove (not microwave) at night has become a ritual I relish. I enjoy it and am certain it’s helping me sleep better. Deep gratitude."

    - Jillian -

  • "Absolutely LOVE the taste of the Frank n AI Original Chai tea! Added bonus is I am sleeping better at night!"

    - Roaming_spoonies -

  • "Love, love, love this chai! It’s our most favourite chai to drink, so super easy to use."

    - Jeanette -

  • "Love it. So beautiful to sit and sip with coconut milk. Heaven in a cup. ❤"

    - Carla -